Will my draft applications from the old portal be available in the new portal?
Yes. Active draft applications identified for migration will be available in the new portal, so you can continue completing them. Information will be pre-populated where fields in the old and new application forms match.
Will I be able to view my previously submitted applications?
Yes. Applications previously submitted through the old portal will be available as PDF documents for you to view for reference.
How will I receive an application to complete?
When an application is ready for you, the nominated contact for your business will receive an invitation to access and complete it through the Customer Portal.
Will I receive confirmation when I submit an application?
Yes. Once you submit an application, it will be sent to the relevant Invest NI staff member for review.
How can I view an application I have submitted?
Sign in to the Customer Portal and open the Applications area. Select the relevant application to view its details and download a PDF copy.
What happens if my application needs further changes?
If changes are required, your application can be returned to you with a request explaining what needs to be updated. You will receive an email letting you know that it is available to edit and resubmit.
How can I view attachments for my application?
Open the relevant application in the Customer Portal to view any documents or attachments linked to it.
What should I do if my application has expired but I still want to apply?
Email portal@investni.com to ask for your expired application to be reopened so that you can complete and submit it.